Every area rated Poor, Fair or Good — in plain English.
No jargon, no raw legal text to parse yourself — just what matters, why it matters, and what to do about it.
What we check
Every contract is read against the same rulebook — the thresholds an experienced procurement negotiator would use: a price escalation over 3% a year, an auto-renewal with a 90-day notice, an uptime commitment under 99%. Because the thresholds don't move, a Poor on one contract means exactly the same as a Poor on another, and you can compare across your whole portfolio.
Financial terms
Contractual terms
How the ratings work
A term that costs you money or options — an uncapped price increase, a true-up that permanently raises your commitment, a notice window you'll miss. Each one comes with what to ask for instead.
Market-standard, but with room to move: a 3% cap, annual-only billing, a 12-month auto-renewal. Worth raising if you have leverage; fine to accept if you don't.
Already in your favour — a short term, credits for missed SLAs, data returned on exit. Noted so you know what to protect in the next round.
Seven sections, in the order you'll use them.
A report opens with a one-screen verdict and ends with the words to use in the room. Every section links back to the clause it came from.
Executive deal scorecard
One rating per area — pricing & cost exposure, lock-in & flexibility, service assurance — and an overall verdict. Two minutes, and you know whether to sign, push back or walk.
Terms review & redline summary
Each of the ten areas, rated, with the clause in plain English and the one change to ask for. Tick a flag off as resolved, or add your own note.
Financial audit & cost breakdown
Effective unit price against list price, annualized contract value, implementation fees, overage rates and whether a true-up raises your commitment for good.
Points to consider carefully
The qualitative clauses no score can settle — liability caps, indemnification, data and AI-training rights, change of control — explained, with what a buyer-friendly version looks like.
Negotiation playbook
The asks this contract supports, ranked by how often vendors give in, each with "how you'd say it" — ready to paste into your first message.
What other customers achieved
Anonymized outcomes from negotiations on the same vendor — which asks worked and the typical result — once enough customers have contributed.
Peer price benchmark
Where your price lands against other buyers of the same product. Free: how many pricing sources exist. Unlocked: the exact figures.
90-day opt-out notice — ask for 60 instead.
CPI-linked, but worth confirming the cap is applied correctly.
Vendor commits to deletion within 30 days of termination.
Read top to bottom in a couple of minutes.
Every flag is one card: the term, its rating, what the contract actually says and the ask that fixes it. No legalese to decode, no table of numbers to interpret — if a renewal notice is 90 days, the card says so and suggests asking for 60.
The report isn't the end of the job. Start a negotiation from any flag and the playbook's asks become your goals; add an order form or a DPA later and the report updates — same contract, no new upload.